Your appointment time is reserved exclusively for you. When appointments are canceled or moved without enough notice, it creates gaps in the schedule that are difficult to fill and limits availability for others who are waiting to get in. As a practitioner, these gaps also mean I do not get paid for that time.

To maintain a smooth, fair schedule for all clients, the following policies will be in effect:

Notice Requirements

• 48-hour notice is required for cancellations and reschedules
• Appointments changed with less than 24 hours’ notice will be charged a $50 late cancellation fee. 

No-Shows

• No-shows will be charged 100% of the scheduled service
• A no-show is defined as arriving more than 10 minutes late for your appointment, unless you are able to take an abbreviated service with the remaining time
• If you are able to reschedule for the same day, the no-show fee will be applied to that appointment
(This exception applies only when rescheduling for the same day. Otherwise, the full no-show fee still applies.)

Repeated Last-Minute Changes

• Clients with multiple cancellations or frequent last-minute reschedules may be required to place a deposit for future appointments
• Clients with repeated disruptions to the schedule may also lose access to online booking

Thank you so much for understanding and for respecting the time and care that go into each appointment. These policies ensure fairness for all clients and help keep the schedule running smoothly.

If you have any questions about this policy or if you have an illness or emergency, please reach out to me directly at (920)254-2151

I truly appreciate every one of you and look forward to continuing your skincare journey in the new year